Return Policy

đŸ©” Snuggle Blankets Return & Refund Policy

We want you to love your Shark Snuggle Blanketℱ as much as we loved creating it.
If something isn’t right, we’re here to help — quickly and kindly.

🕒 30-Day Money-Back Guarantee

You have 30 days after receiving your order to request a return or exchange.
To be eligible, your item must be in the same condition that you received it — unworn, unwashed, and in its original packaging.

Simply email us at sharky-blanket@outlook.com with your order number and a short description of the issue. Our support team will respond within 24 hours with next steps.

💾 Refunds

Once your return is received and inspected, we’ll notify you via email.
If approved, your refund will be processed automatically to your original payment method.
Please note:

  • Shipping costs are non-refundable.

  • Depending on your bank, refunds may take 3–5 business days to appear.

🚚 Damaged, Lost, or Wrong Items

We take every concern seriously. If your blanket arrives damaged, defective, or incorrect — or if your parcel is lost in transit — simply contact us at sharky-blanket@outlook.com.
You can choose between a replacement or full refund. All of our shipments are insured and tracked through trusted local carriers.

⚠ Non-Returnable Items

For hygiene reasons, we cannot accept returns on used blankets or gift cards.

💬 Need Help?

Our customer support team is available 24/7 and always happy to help.
Reach us anytime at sharky-blanket@outlook.com — we’ll make sure your experience is smooth, warm, and worry-free.