Privacy Policy

Last updated: 01.02.2025

1. Introduction

We value your trust. This policy explains how we collect, use, share, and protect your personal data when you visit or make a purchase at Snuggle Blankets. By using our site and services, you agree to the practices described herein.

2. Information We Collect

We collect information in two ways:
a) Information you give us: When you place an order, create an account, subscribe to our newsletter, fill out a form, or contact support. This may include:

  • Name, email address, shipping & billing address, phone number

  • Payment information (only processed via payment providers)

  • Account login credentials
    b) Information we collect automatically: When you visit our website or use our services. This may include:

  • Log data (IP address, device type, browser, time of access)

  • Cookies, pixel tags and similar technologies

  • Tracking and analytics data

3. How We Use Your Information

We use your personal data to:

  • Process your orders, payments and fulfilment

  • Communicate with you about your order status, updates or promotions

  • Improve our website, services and customer experience

  • Provide personalised offers, marketing and content (only if you have opted in)

4. Sharing Your Information

We may share information with:

  • Service providers (e.g., payment processors, shipping carriers, analytics companies) strictly for performing services on our behalf

  • Legal or regulatory authorities when required by law
    We do not sell your personal data to third-parties for direct profit.

5. Cookies & Tracking Technologies

We use cookies and similar technologies (e.g., browser identifiers, pixel tags) to:

  • Recognise you when you return to the site

  • Understand site usage and personalise content

  • Serve targeted advertising (only if you have consented)
    You can manage your cookie preferences via your browser settings, or follow our on-site “Cookie Preferences” link.

6. Your Rights

Depending on your region, you may have the right to:

  • Access the personal data we hold about you

  • Rectify or delete your personal data

  • Object to or restrict certain processing (e.g., direct marketing)

  • Request data portability
    To exercise these rights, please email us at sharky-blanket@outlook.com. We will respond within a reasonable timeframe (typically within 30 days).

7. Security

We take appropriate measures to protect your personal data, including secure hosting, encryption, restricted access, and routine security audits. However, no method of transmission over the internet is 100% secure.

8. International Transfers

As a global store, your data may be processed or stored in countries outside your own. We ensure adequate safeguards are in place in accordance with applicable laws.

9. Retention of Data

We retain personal data as long as necessary for the purposes described above (such as fulfilling orders, legal compliance, dispute resolution) or until you request its deletion.

10. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under this age. If we become aware that a child under 16 has provided us personal data, we will promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you via email or by placing a prominent notice on our website prior to the change becoming effective.

12. Contact Us

If you have any questions or concerns about this policy or our data practices, please contact us at:
Email: sharky-blanket@outlook.com